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“i have sent it to u sir.” “Some of these problems looks challenging.” “The customer have seen the invoice.” “The manager must rise up to the occasion.” “We ommited his....Read More
Sometimes, stockouts occur, leading to missed sales and lost customers. And in trying to prevent this, many organizations settle for the opposite – overstocking. Unfortunately, overstocking brings its own costs and challenges. It ties up money that could have been put to better use, and results to additional storage or warehousing costs. Thus, managing inventory can be a tough....Read More
The primary purpose of every business is to effectively meet the needs of their customers so they will return repeatedly. This implies that organizations must know who their customers are, what their needs are, and how to make them completely satisfied. However, while many organizations promise to deliver an incredible customer experience to completely satisfy customers,....Read More
If there’s any time that effectiveness matters most in the workplace, it’s today as many people now work in an abruptly changed environment - working disparately with far less oversight and more restrictions. Employee productivity is not how much effort an employee puts in, but how much work is completed. It’s what gets done in a given time. And for sustained success....Read More
Reports provide critical analyses of how the business is tracking in all areas of an organization. Thus, they serve as important tools to guide decision-making, and help organizations investigate and solve any identified issues. Equally of great significance are the proposals. They are tailored to a client’s needs and, in a persuasive manner, help to clarify how an organization’s products or services....Read More
An administrative assistant primarily performs important organizational tasks. Needed in nearly every industry, they organize files, draft messages, produce presentations and reports, schedule appointments, make travel arrangements, and support other staff. They also may negotiate with vendors, buy supplies, manage stockrooms, and get data from various sources. It’s a role that requires multiple skills. Thus,....Read More
With the change caused by the pandemic, routine sales visits have reduced significantly. The implication for organizations is that success in sales will no longer depend on the number of visits and in-person meetings but on how effectively they are able to use the other means of marketing and sales. Hence it’s important to evaluate how your customer-facing staff and sales people use the phone as it’s going to be....Read More
As the crucial interface between the non-management employees and the senior management of the organization, supervisors have the ultimate influence over many employees and have powerful effect - good or bad - on their productivity. In fact, they have the power to turn on or turn off the productivity of their many direct reports and in turn, to a large extent, that of the organization. ....Read More
In today’s marketing, face-to-face interactions have become limited. Hence, to continue to reach more prospects and customers, it’s important for organizations to begin to make the most of other....Read More
Being trustworthy; adapting leadership styles; inspiring others; and delivering business results ‘through’ engaged subordinates – these are great qualities. If managers consistently displayed these traits, organizations and employees would be doing much better. But not all managers exhibit these qualities. A Gallup poll found that only 18% of managers demonstrate a high level of talent for managing....Read More
The new economy calls for new ways of attracting customers and sales. One of such ways is growth hacking. It is to the new economy what marketing was to the last millennium. The first step in successful growth hacking is accepting that growth hacking is not marketing. Marketing efforts are often gauged and measured by number – the larger the better. This can include viewership of television spots, readership of print media ads, and number of Facebook fans or blog....Read More
If you're not a human resource professional but would like to make a switch and build a career in human resources, this course is for you. With no assumption of any prior knowledge of human resources, it starts with the basics and goes on to help you master all key human resources management concepts. From definitions and thoughts; you'll be walked through the hiring process, from performing a skills inventory to conducting the interview; explore orientation and....Read More
Creative thinking in the workplace is in demand. We live in a competitive society and creativity improves productivity, teamwork, and innovation. Creativity can be defined as the use of imagination or original ideas to create something; inventiveness or a composition which is both new and valuable. How do we tap into our creativity when corporations and organization require or expect it? Creativity is a skill. It can be learned. Workplace employers and the workplace e....Read More
How a product or service is sold, and how a business is run, has changed. Customers want to know your company’s values, selling is about relationships, and your workplace culture impacts productivity. Business relationships, a marketing strategy, and an understanding of the company’s core values, guiding principles, strengths and opportunities is vital to growth. In this course, you will learn about these essentials, and how to combine that knowledge....Read More
Cultures both ancient and modern have strong storytelling traditions. Our brains are wired to share and process information through storytelling. Information presented as a story has the power to inform, influence and motivate. Story marketing is the process of attracting and engaging customers through story – their story, rather than yours. Instead of the ‘buy our product’ messages of typical marketing....Read More
This course focuses on the essential steps to promoting a marketing webinar that connects with your target audience and generates your desired results. Webinars are an affordable and effective tool for connecting with your staff, customers and your online community. As someone who already has the skills to create webinars — from the structure and content to how to use webinar platform technology — you are ready....Read More
This course shows you how to develop a safety procedures manual by using a variety of tools and techniques. You are going to learn a series of skills for use in developing a manual, including how to flowchart and gather information then take that information and craft an actual procedure. You will also encounter further skills using other methods to build procedures. Safety procedures are the backbone of an organization’s....Read More
Designing Thinking can give you the edge you need to create effective customer solutions for products and services. With its emphasis on understanding the customer and testing throughout the entire process cycle you can be ensured of greater success. Design Thinking is a collaborative problem-solving process based on design used in artistic endeavors. Whether you are involved with marketing, product development, customer service,....Read More
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know. The definition....Read More
It’s important to learn to use webinars effectively for one simple reason: they are powerful tools. You owe it to yourself and your company to learn up front the best way to get the most out of a webinar and how to choose a platform, outline, develop, and deliver a webinar that presents your message clearly. The benefits of delivering winning webinars are many, don’t let them pass you by. Webinars are now a common....Read More
This course is an introduction to Skype for Business — teaching how to launch and exit the program, how to communicate with contacts, and how to update your status information. Course Objectives After you complete this course, you will be able to: Get started with Skype for Business 2016 Communicate with contacts Update your status information Course Content Details....Read More
With the integration of Skype for Business and Outlook, you can schedule meetings and video conferences into your normal workday. You can do this on any device and any platform because Skype for Business provides you with an account that is synchronized on all your devices. Course Objectives After you complete this course, you will be able to: ....Read More
This course will guide you and your organization on the path to being environmentally responsible. Following upon the Environmental Sustainability course, this course expands upon that with the notion of an environmental audit. You are exposed to the different types of audits, how to create a checklist, deal with noncompliances, and how to wrap up an audit with a closing meeting. It provides participants with the knowledge....Read More
Each day in the news it’s common to hear of stories regarding the environment and how we have to do our part to preserve it, whether as individuals or organizations. This course offers plenty of know-how to organizations that are looking to manage their environmental impact in the world. It provides a solid footing for creating an Environmental Management System and following up with that. Environmental Management Systems....Read More
This course begins with an overview of Slack, and quickly moves to creating teams, opening channels, communicating through messages, editing profiles, and getting help. After you've completed this course, you'll be able to: Describe what Slack is all about Work with Slack teams Create messages in channels Edit your Slack profile Get help with Slack ....Read More
Bad bosses. Almost everyone has had at least one in their working career. You do not want to be the bad boss in your work environment, the one who causes good employees to cringe when you enter the room. Or worse yet, you do not want to be the one who causes good people to leave the company. ....Read More
When employees work together as a team, they share resources, ideas, and common goals; and develop a shared identity. ....Read More
The pace of the development of new technology is accelerating, and we find ourselves becoming increasingly dependent on technology to communicate with each other. As a result, we find ourselves spending more and more time living in a ‘digital world’. ....Read More
“A different language is a different vision of life,” said the Italian filmmaker Federico Fellini. Employees who use English as a second language demonstrate great commitment and skill in learning a language other than their native tongue. There are subtle differences between languages because of social influences and workplace demands that can create or strengthen....Read More
Digital transformation is a fundamental shift in how a business operates - from internal processes to front-end changes - in order to improve workplace efficiency, take full advantage of changing technology and to meet customer needs in an increasingly digital marketplace. It is not the same as digitization, which turns information into a digital format. A digital transformation involves a shift in attitudes and the ability to keep changing as needed, and it’s different for....Read More
Innovation in its purest form means to create something new, but it can also mean better solutions, new methods of doing something, finding more efficient and effective ways of completing a task, or creating new processes or workflows. ....Read More
Collaboration is a skill that is utilized with one or more people to produce or create a result or shared goal. Everyone in the group has a shared vision or outcome. The group not only has to work together, they must think together, and the product comes from group effort. Collaborators are equal partners. ....Read More
This course will prepare students to develop a message and remain on topic when they are presenting that message to the media and public without straying from the point, or points, they want to make. The final session will give students the opportunity to craft and hone a message of their own. ....Read More
Women have a long-standing history in the workforce, in all roles from front-line worker to visionary founder, influential behind-the-scenes patron to front-and-center CEO. As women, however, what are the influences, barriers and benefits to our leadership? Do we use or even acknowledge our strengths and skills? ....Read More
Workplaces are made up of diverse groups of people with diverse motivations, backgrounds, and ethics. When such groups are brought together, sometimes there are opportunities for ethical, moral, financial, or even legal, boundaries to be crossed. Sometimes those boundaries are crossed with disastrous results. A workplace code of conduct is a tool that can be used to prevent such digressions by providing a framework for employees....Read More
The internet, providing an information highway for communication and research, is now also a virtual toolbox for the small business owner, with free options for such essential services as marketing, promotion, project management, data acquisition, document review, graphic design, and sales transactions. This course will give an overview of some popular options and provide basic instruction in their....Read More
This course is important because employees are the most important thing for a business, some may say it’s the customers, but without employees you can have all the customers in the world and no way to service them. Everyone likes to be recognized for a job well done. Some people like more recognition than others, but it’s all important on some level. It can be....Read More
Many people like to think of themselves as progressive in some fashion, but is this usually the case? Employers can be considered progressive for numerous reasons, from the way they treat their staff to their approach to technology. This course....Read More
Go beyond your basic and intermediate knowledge of Web Technologies with these courses: ....Read More
In this course, we will focus on the best coding practices for both HTML and CSS. These coding practices will serve as framework for writing HTML and CSS and should be kept in mind when programming. Learning Objective ....Read More
Responsive design is the practice of building a website suitable to work on every device and every screen size no matter how large or small, mobile or desktop. Responsive design can be broken down into 3 main component which include flexible layout, media queries and flexible media. ....Read More
Selectors are one of the most important parts of CSS. They determine how styles are to be apply to element on a page. CSS 3 has brand new selector to help better improve existing practicing in a ways to better style in our pages. ....Read More
In this course, we will tackle how to position our HTML content with two different CSS properties: float and inline-block Learning Objectives ....Read More
In this course you will learn the importance of performance and organization while using HTML and CSS including different methodology to get you started. ....Read More
The media is more widespread and pervasive than it’s ever been and its reach is growing all the time. Depending on your line of work or hobbies, or just a plain twist of fate, you could end up being the answer part of a question and answer session with a member of the media. ....Read More
Most companies spend huge amounts of time and money designing, construction, outfitting, transporting, and setting up their trade show booth. This course aims to have you understand some of the basic skills that would allow you to get the most out of your trade show experience. ....Read More
Get all the basic, intermediate and advanced knowledge on Web Technologies on the go with these courses: 1.....Read More
So far, we have been able to use ID and Class names to specifically identify elements when styling with CSS. IDs are great for distinguishing one particular element from others, and classes are great for a few elements together. However, adding an ID or Class name to each individual element becomes tedious and time consuming when you want to style many elements together at once. In another way,....Read More
Text makes up the bulk of most webpages and is usually the most effective medium to convey most information to a user. This makes styling text with CSS one of its more useful functions. One way that we can style text is by changing the font. This topic will introduce you to fonts, the different types of fonts, and how to change the font of text. ....Read More
CSS is another programming language that styles webpage elements by changing the color, size, position, font, and more. CSS is a distinct language from HTML but works closely with it; CSS styles the elements that have been created in HTML. Used well, CSS elevates a webpage, and makes it more attractive for your end users. This topic will introduce you to the major concepts in using CSS coding to....Read More
They say a picture is worth a thousand words. In a way, the same is true when building a webpage. Good quality, and well-positioned images elevate a webpage and make it more attractive to visitors and consumers. This topic will show you everything you need to know to add images to your webpage using HTML. ....Read More
The HTML computer programming language is an invaluable tool in creating and editing webpages. A basic knowledge of HTML will allow you to assemble the basic components of a webpage, and organize them exactly the way you want. Over the course of this topic, we will learn the basics of HTML coding, and look at some of the most useful commands to format....Read More
Training is constantly evolving, just as the needs and desires of learners are constantly changing. Creating a great training that changes how learners think and act is a challenge for every trainer. Luckily, there are plenty of techniques that can help us engage learners and motivate them to apply what they have learned back in the workplace. In this course, we will focus on how visual storytelling tools can help trainers have an impact in the classroom and be....Read More
Get all the basic, intermediate and advanced knowledge on Excel 2016 on the go with these courses: 1. Excel 2016 Part 1 - Getting Started with Microsoft Excel 2016 2. Excel 2016 Part 1 - Customizing the Excel Environment 3. Excel 2016 Part 1 - Managing Large Workbooks 4. ....Read More
Go beyond your basic and intermediate knowledge of Excel 2013 with these courses: 1. Excel 2013 Advanced Essentials - Advanced Formula Tasks 2. Excel 2013 Advanced Essentials - Analyzing Data 3. Excel 2013 Advanced Essentials - Managing Data 4. ....Read More
Having a good foundational knowledge on the Excel 2013 workbook can save you from a costly mistake at the advanced level. These courses have been designed to aid your understanding of the Excel 2013 at the beginner and at the intermediate levels. Courses available are: 1. Excel 2013 - The Basics 2. Excel 2013 - Your First W....Read More
Improve your knowledge of Excel 2010 by taking these courses: 1. Excel 2010 - Managing Tables 2. Excel 2010 - Showing Data as a Graphic 3. Excel 2010 - Working with Functions and Formulas....Read More
Advance your knowledge on how to maximize and get the most out of Excel 2007 workbook with these courses: 1. Excel 2007 Advanced - Getting the Most From Your Data 2. Microsoft Office - Excel 2007 Advanced : Advanced Excel Tasks 3. Excel 2007 Advanced : Advanced Topics....Read More
Add to your basic knowledge of Excel 2007 by taking these courses: 1. Excel 2007 Intermediate : Enhancing Your Workbook 2. Excel 2007 Intermediate : Advanced File Tasks 3. Excel 2007 Intermediate - Working with Functions and Formulas 4. ....Read More
A good foundational knowledge of Excel 2007 will help you familiarize with the Excel 2007 interface and help you use the Excel 2007 workbook effectively. Courses available are: 1. Excel 2007 Foundation - Getting Started 2. Excel 2007 Foundation - The New Interface 3. ....Read More
Are you having difficulty using PowerPoint presentation on your Windows 10? Learn all you need to know about creating, customizing, and finishing your PowerPoint 2016. Everything you need to know is right here. Courses available are: 1. PowerPoint 2016 Part 1: Getting Started with PowerPoint 2. PowerPoint 2016 Part 1:....Read More
Become an expert in PowerPoint 2013 and make your presentation look amazing by taking these courses. 1. PowerPoint 2013 Expert - Embedding Objects in a Presentation 2. PowerPoint 2013 Expert - Linking Objects in a Presentation 3. PowerPoint 2013 Expert - Setting Up Your....Read More
Improve your knowledge on PowerPoint 2013 by taking these advanced courses: 1. PowerPoint 2013 Advanced Essentials - Advanced Presentation Techniques 2. PowerPoint 2013 Advanced Essentials - Working with Comments 3. PowerPoint 2013 Advanced Essentials - Working with Templates....Read More
More has been added to the PowerPoint basics. PowerPoint 2013 basics encompasses more than a basic knowledge. It has been designed in a way that both beginners and intermediates can learn from it. Courses available are: 1. PowerPoint 2013 - Your First Presentation 2. PowerPoint 2013 - Creating Slides 3. ....Read More
Having a background knowledge is good, adding to the background knowledge is better but advancing to another level with a greater knowledge of a thing is best. Advance your knowledge in PowerPoint 2010 by enrolling for these courses: 1. PowerPoint 2010 Advanced - Setting Up Slide Masters 2. PowerPoint 2010 Advanced - Creating Advanced....Read More
Just having a foundational knowledge about a concept or a thing is not enough. What happens when you are confronted with something bigger than the basics? You need an additional knowledge. If you are looking to move beyond basics to intermediate of PowerPoint 2010, then this bundle is right for you. Courses available are: 1. PowerPoint 2010 Intermediate - Adding the Finishing Touches....Read More
Nothing beats having a foundational knowledge about a thing or a concept. Are you a beginner or you are looking to have a foundational knowledge on PowerPoint 2010 and how it works? Then this bundle has been created for you to know all that there is to know about PowerPoint 2010 Foundation. Courses available in this bundle are: 1. PowerPoint 2010 Foundation - Printing and Viewing Your Presen....Read More
Microsoft Office PowerPoint is a powerful and easy-to-use presentation application. Part of what makes this application so easy to use is the ability to tailor its interface to your own unique preferences. In this topic,, you will learn about the different ways that you can customize the user interface in PowerPoint 2016. Learning Objectives In this course, we will learn how to: Customize the user interface....Read More
Sections can be used to group slides together in a logical fashion. This way, you can format and manage many slides at once. During this course, you will learn all about sections, including how to create, manage, and delete them. Learning Objectives In this course, we will learn how to: Create and manage sections Modify slide masters and slide layouts Add headers and footers....Read More
Traditionally, graphical representations of data or textual information have been difficult or tedious to create. The SmartArt feature has been included to facilitate this process and it gives you a wide range of options to create unique graphics. In this course, you will learn about SmartArt and how to create it. Learning Objectives In this course, we will learn how to: Create Sm....Read More
Media and animation can be used to enhance a presentation in a number of different ways. For example, you can include sound effects to add emphasis to key points or even add a video. In this course, you will learn all about adding media and animations to a PowerPoint presentation. Learning Objectives In this course, we will learn how to: Add audio to a presentation Add video to a presentation Customize animations and transitions....Read More
PowerPoint gives you the tools to add annotations to a slide show as you present it. You are able to highlight important points, point to particular items, and much more, all in real time. In this course, you will learn how to annotate a presentation. Learning Objectives In this course, we will learn how to: Annotate a presentation Set up a slide show Create a custom slide show....Read More
As presentations can occasionally include sensitive information that is only intended for specific audiences, PowerPoint 2016 includes a robust set of security features. Using these options you can control exactly who can access a presentation, as well as remove personal information and guarantee that the file hasn’t been tampered with. During this course, you will learn about PowerPoint’s many security features. Learning Objectiv....Read More
Once your presentation is complete, there are a few things that you can do to ensure that it is ready to be delivered. In this course, we will cover PowerPoint’s proofreading, research, and document validation tools. Learning Objectives In this course, we will learn how to: Review your presentation Apply transitions Print your presentation Deliver your....Read More
Sometimes, complex data can be better presented through a chart or graph. Microsoft PowerPoint integrates with Microsoft Excel to provide a wide variety of appealing charts that are easy to create. In this course, we will learn what a chart is and how to integrate a chart on PowerPoint presentation. Learning Objectives In this course, we will learn how to: Create a chart Format a chart....Read More
Tables provide an easy, familiar way to organize data in a presentation, especially numerical or statistical information. In this course, you will learn how to create and modify a basic table. Learning Objectives In this course, we will learn how to: Create a table Format a table Insert a table from other Microsoft Office applications Course Content....Read More
In this course, we will learn how to modify those images. (Many of these techniques work for shapes and text boxes, too.) We will start by learning how to select, edit, resize, compress, change, and reset images. Learning Objectives In this course, we will learn how to: Edit objects Format objects Group objects Arrange objects Animate objects....Read More
Graphics will be a key part of any presentation that you create. You might use images from your computer, pictures from the Internet, or even screenshots and screen recordings from your computer. You can also create photo albums and diagrams with just a few clicks. In this course, we will learn about all of these image tools. Learning Objectives In this course, we will learn how to: Insert images Insert shapes....Read More
One of the most common ways of highlighting key points in your presentation is by formatting text to make it stand out. In this course, we will learn about the basic character formatting options. We will also learn how to convert text to SmartArt, use the Format Painter, and globally replace fonts in a presentation. Learning Objectives In this course, we will learn how to: Format characters ....Read More
A template is a presentation file that contains preformatted layouts, graphics, objects, and/or sample text. Its purpose is to provide a framework to save time and make building a presentation easier. Templates can be used with design themes and all of PowerPoint’s other features to provide even more customization options.In this course, you will learn about templates. You will also learn more about opening presentations with PowerPoint 2016. ....Read More
Microsoft Office PowerPoint is a powerful and easy-to-use presentation application. Perhaps you have already seen it in action when you attended a meeting and watched someone present a slide show with it. If so, you know that it can be used to create exciting, engaging presentations that convey information in a way that your audience will remember. In this course, we will introduce you to the PowerPoint environment. Learning Objectives....Read More
Before distributing your presentation to others, it is always a good idea to inspect it for personal information (such as that contained in the file properties), invisible content, or even comments and notes that you do not wish others to see. In this course, you will learn how to manage and protect your presentation. Learning Objectives In this course, we will learn how to: Run the Document Inspector Run the Accessibility....Read More
Existing shapes that have been placed on your presentation can be edited in a variety of ways. In this course, you will how to edit and use shapes for your presentation. Learning Objectives In this course, we will learn how to: Edit shapes Arrange shapes Group and ungroup shapes Add text to shapes Rotate and flip shapes Course....Read More
Add-ins are essentially small programs that you can install and enable to add custom commands and new features to most Office applications, including PowerPoint 2013. Depending upon the configuration of your computer and what applications you have installed, you may even have some add-ins installed that you don’t even know about yet. In this course, you will learn what add-ins are and how to manage them. Learning Objectives....Read More
While some action buttons include an icon, such as the Home or Return buttons, a custom action button is just a simple blank square by default. By default, when you create an action button, it is a Mouse Click button; meaning that button will work when the button is clicked. In this course, you will learn how to design an action button, create a basic mouse over action button, and clear the action. Learning Objectives In this course, we will learn....Read More
At its core, an action button is a special type of AutoShape. They can be used for a variety of purposes, but commonly they are used to link to specific slides in your presentation. In this course, you will learn how to use the action buttons for presentation. Learning Objectives In this course, we will learn how to: Use action buttons to link to other slides Use action buttons to link to custom shows Use....Read More
The Compatibility Checker is used to check for objects in your presentation that may not work or be displayed properly in earlier versions of PowerPoint. This is useful if you are going to be opening your presentation on another computer and want to ensure that everything will work properly should it use an older version of PowerPoint. Learning Objectives In this course, we will learn how to: Run the Co....Read More
PowerPoint 2013 includes several security settings that are designed to protect you from malicious code that can sometimes be spread through PowerPoint files and macros contained within them. Macros are primarily used to automate repetitive tasks. Learning Objectives In this course, we will learn how to: Enable the Developer tab Set macro security Create a macro....Read More
Rather than using bookmark to play video in your presentation, you can insert the video you want to play. This course will take you through the process of inserting video files into your presentation. Learning Objectives In this course, we will learn how to: Insert a video from your computer Apply a style to a video Crop a video Correct....Read More
Bookmarks can be a great tool that you can use to quickly find and play specific parts of a video. This course will take you through the process of playing video in your presentation. Learning Objectives In this course, we will learn how to: Add and remove bookmarks Trim videos and add fades Set playback options Play a video during a presentation ....Read More
In this course you will learn how to hide and show your slides, choose your presentation show elements and rehearse timings. Learning Objectives In this course, we will learn how to: Use the Set Up Show dialog Choose show elements Hide and show slides Rehearse timings Course Content Outline Using the Set Up Show Dialog Choosing Show Elements ....Read More
Unlike when you choose to embed an object into a presentation, a linked object will act as a shortcut to the file. In addition, any changes that you make to the linked file will automatically be carried over to your presentation. In this course you will learn how to link objects or files to your presentation without embedding. Learning Objectives In this course, we will learn how to: Create a linked object Open the linked....Read More
Rather than having to flip between different programs and files during a presentation, you can embed a variety of file types directly into your presentation. In this course, you will learn how to embed files directly into your presentation, how to use the embedded files, and delete embedded objects. Learning Objectives In this course, we will learn how to: Insert an embedded object Edit embedded....Read More
PowerPoint contains some additional options to further customize animations in a presentation. This course will teach you further all that you ned to know about customizing animations for a presentation. Learning Objectives In this course, we will learn how to: Set animation options Change the order of animations Use the Animation Painter Use the Animation pa....Read More
To apply an effect to a specific object in your presentation, you first need to select the object in question. Some animation effects include options that allow you to customize how they operate. In this course, you will learn how to choose animation and set it for effect options. Learning Objectives In this course, we will learn how to: Choose a basic animation effect Set animation effect options ....Read More
The Optimize Compatibility command is only available if PowerPoint detects that media files (such as videos or sound clips) in your presentation may not play properly on another computer. When your presentation includes media (such as audio or video files), you can find the Compress Media command in the Info category of the File menu. In this course, you will learn how to detect media, compress them and use them for presentation on PowerPoint 2013. ....Read More
Since many presentations are created collaboratively with others, PowerPoint offers the ability to send copies of your presentation to others for review via e-mail. In this course, you will learn how to share and review your presentation. Learning Objectives In this course, we will learn how to: Send a presentation for review Compare presentations Navigate through markup....Read More
PowerPoint gives you the ability to hide single slides in your presentation. This will prevent the slide from being shown when presenting, but the slide will not be deleted entirely. Custom shows allow you to create different shows from the same presentation. In this course, we will learn how to hide a slide and develop a customized slide show. Learning Objectives In this course, we will learn how to: Hide a single slide....Read More
In PowerPoint 2013, you have the ability to record timings, narrations, and laser pointer gestures in a single package .Presenter view is great if you are projecting your presentation from a laptop onto a monitor or if you have dual monitors and are practicing your show. This course will take you through the process of presenting using PowerPoint 2013 in an davanced manner. Learning Objectives In this course, we will learn....Read More
The notes master controls the location and formatting of various elements when you print or view notes in your presentation. When editing the notes master for your presentation, you have the ability to change the background, page setup, and placeholders using the commands on the Notes Master tab. In this course, we will learn how to use the note master, edit its content, set layout and print note pages. Learning....Read More
The handout master controls the location and formatting of various elements when you print handouts from your presentation. There are a number of different layout options that you can use to customize the handout master. In this course, you will learn how to effectively use the handout master and improve its layout. Learning Objectives In this course, we will learn how to: Open Handout Master view....Read More
You can animate any object on a slide. Although adding a basic animation to an object is quite easy, there are many ways that you can customize the animation. PowerPoint allows you to customize how slides transition into each other. This course will take you through the process of making your slides look more presentable and customized. Learning Objectives In this course, we will learn....Read More
There are some circumstances in which PowerPoint will automatically delete a slide master. This can happen if the slides in the master are deleted or if another layout is applied to those slides. To prevent this from happening, you can preserve slide masters so that they are always saved even if they are not in use. This course wiil teach you how to use, preserve, and remove master slides. Learning Objectives In this course, we will learn how to:....Read More
Every PowerPoint presentation contains one or more sets of slide masters that control the layout and appearance of each slide. Using Slide Master view, you can make changes to these slide masters and their related layouts. Learning Objectives In this course, we will learn how to: Open Slide Master view Create slide layouts Work with placeholders Change a slide’s....Read More
To begin creating a template, it is usually best to start with a blank slate. To simplest way edit an existing template is to first create a new presentation using the template in question. Learning Objective In this course, we will learn how to: Create, save, use, and edit a template Course Content Outline Creating a Template Saving....Read More
To add a comment, first select the slide or object that you want to add a comment to. Comments can be identified by the comment indicator (), which will appear beside or near the object(s) to which a comment has been attached. This course will take you through the process of inserting and viewing comments on presentations. Learning Objectives In this course, we will learn how to: Insert comments....Read More
In this course, you will learn how to view your presentation using various methods. You will also learn how to print your presentation. Learning Objectives In this course, we will learn how to: View a slide show View a presentation in different ways Zoom into or out of a presentation Use Presenter View Print a presentation, notes, and handouts ....Read More
In this course, we will learn how to work with texts in a presentation. Learning Objectives In this course, we will learn how to: Use Find and Replace Create bulleted and numbered lists Change the vertical and horizontal alignment of text Format text as columns Change line spacing and text direction Course Content Outline ....Read More
In a PowerPoint presentation, text must be added to an object, like text boxes, shapes, or tables. You can add notes to each slide. These notes won’t be visible to viewers during the presentation, but you can see them in certain views, or you can print them out. In this course, you will learn how to make your first presentation a perfect one using PowerPoint 2013. Learning Objectives In this course, we will learn how to: ....Read More
PDF and XPS document formats are popular since they can be displayed in virtually the same way across any platform. This course will take you thriugh the process of saving your presentation on PowerPoint 2013 Learning Objectives In this course, we will learn how to: Save a presentation as a PDF or XPS file Package a presentation for CD E-mail....Read More
To customize your theme, you can choose a variant. You can change the size of the slides in your presentation with the Slide Size command on the Design tab. This can be useful if, for example, you will be presenting on a widescreen monitor. Learning Objectives In this course, we will learn how to: Choose a theme and variant for a presentation Change....Read More
To activate text commands, first you must select the text box (or the specific text that you want to format). Then, you will find commands to change font face, size, and color on the Home tab and the mini toolbar. Learning Objectives In this course, we will learn how to: Change the font face, size, and color Change character spacing Apply text effects Use the Font dialog....Read More
Most templates (even Blank Presentation) come with a variety of slide layouts that you can use. To insert a new slide, click the New Slide drop-down arrow and choose the layout that you want to use. (You can also click New Slide directly to insert the last used layout, or use the Ctrl + M shortcut.) Learning Objectives In this course, we will learn how to: Create, duplicate, select, move, and delete slides....Read More
There are a few ways that you can add commands to, or remove commands from, the Quick Access toolbar. If a command is not checked, click it to add it. If it is checked, click it to remove it. Learning Objectives In this course, we will learn how to: Change ribbon display options Customize the Quick Access toolbar Hide and show ribbon tabs....Read More
Photo albums are a collection of photos placed into a new presentation. In this course, we will learn how to insert photo albums, videos, and screenshots to presentations. Learning Objectives In this course, we will learn how to: Create a photo album Insert pictures, videos, screenshots, and audio into a presentation Course Content Outline ....Read More
Tables are a great way to organize information in your presentation. You can add a table to any slide by clicking Insert → Table and clicking the table configuration that you want. In this course, we will learn how to insert tables, charts and others into a presentatation. Learning Objectives In this course, we will learn how to: Insert tables Insert charts Insert SmartArt Insert....Read More
This course will take you through all the basics you need to know about PowerPoint 2013. It will give you a foundational knowledge on how to use PowerPoint 2013. Learning Objectives In this course, we will learn how to: Get started with Microsoft PowerPoint Sign into your Microsoft account Create, open, and save presentations Course Content Outline ....Read More
You already know that templates can help save a lot of time when it comes to creating a presentation. Applying a template mean that the presentation uses a consistent background, formatting, and color schemes. In this course, we will explore slide masters, which allow you to take consistency in your presentation to the next level. Learning Objectives In this course, we will learn how to: Create a Slide....Read More
It’s pretty easy to present a slide show in PowerPoint – just press F5 or click Slide Show – From Beginning/From Current Slide, and away you go. But there’s so much more that you can do! In this course, we will learn how to set up your slide show to minimize the work that you have to do. Learning Objectives In this course, we will learn how to: Set up Your Show Present....Read More
Have you ever been asked to review someone’s presentation and wondered what the best way to do it was? One way is to add comments. In this lesson, we will learn all about how to add and edit comments, and how to delete them after you are finished with them. Learning Objectives In this course, we will learn how to: Use Comments Review a Presentation Course....Read More
A PowerPoint presentation doesn’t just have to be a series of images and text. Microsoft has included a number of new tools to help you work with video files. In this course, we will explore how to add a video file to your presentation. We will also introduce some of the customization tools. Learning Objectives Insert video files Edit video files Insert....Read More
How to enroll: Option 1 Click on the "Enroll For This Course" button Checkout and make payment (you’ll create an account or log in as part of the checkout process) We instantly e-mail your user ID and password for you to log in and begin training as soon as you want Option 2 Pay or transfer course fee into any of our bank accounts and send an email (to enroll@learnsmart.com.ng) stating the course you....Read More
In this lesson, we’ll learn all about adding shapes to your presentation. To start, we’ll draw a shape and explore the Drawing Tools – Format tab. Then, we’ll look at formatting, moving, and resizing shapes. Learning Objectives In this course you will learn how to: Draw shapes Work with shapes and text....Read More
Tables are an excellent way to organize information in your presentations. In this course, we’ll learn how to add tables in a few different ways. We’ll also learn about the two contextual tabs that appear when working with a table. Finally, we’ll learn how to add an Excel spreadsheet to your presentation. Learning Objectives In this course you will....Read More
This section will be all about adding various types of images to your presentations: pictures on your computer, Clip Art, screenshots, and photo albums. We’ll start with the basics in this lesson, and we’ll look at the Picture Tools – Format tab and the mini toolbar for pictures. Learning Objectives In this course you will learn how to: ....Read More
The more you use a computer, the more files you will likely accumulate. There are a number of storage solutions such as folders and portable storage, but they are only useful if you are going to save information in some meaningful way. The actual way you manage your files is up to you. Some people prefer to have folders with dates on them, to organize files when they were created. Other people organize files in folders with....Read More
In this lesson, we will learn about the other views besides Normal view that you can use. We will also learn about using zoom and Fit to Window. Learning Objectives In this course you will learn how to: Use layouts and views View a slide show Prepare your presentation Print your presentation ....Read More
In order to get the most out of PowerPoint (or any new computer program) you should learn what the different features of the interface do. In this course, we’ll focus entirely on the interface features, starting with the major elements. Learning Objectives In this course, we will learn about: The Basic Interface Elements The Quick Access Toolbar Tabs and Groups....Read More
The next tab is Animations. This tab allows you to animate objects in your slide show. You’ll find that this tab is set up almost the same as the Transitions tab. Animations are an advanced topic; this course is just to give you an overview of the commands available. Learning Objectives In this course, we will learn about: The Animations Tab The Slide Show Tab The....Read More
The Home tab is displayed by default as it contains most of the commands that you will need for a basic slide show. This course is intended to familiarize you with the Home tab, so that you can find the commands you need as you learn more about PowerPoint. Don’t worry about how to use each command; just focus on the general idea of each group. ....Read More
PowerPoint includes hundreds of templates – pre-built presentation frameworks that you can use to make creating your own presentations easier and faster. In this lesson, we will learn about the different types of templates and how to use them. We will also learn how to create blank presentations. Learning Objectives In this course you will learn how to: ....Read More
As long as you have a basic understanding of how to use Windows, the mouse, and the keyboard, this course will help you get up and running with PowerPoint 2010 in no time. And if you’ve used PowerPoint before, this course will be an excellent introduction to PowerPoint’s new features. ....Read More
To help ensure that everyone who works on the same workbook can understand what formulas and calculations are doing, it is important to use cell and range names. While cell references can be used to identify where formulas are getting information to calculate data, it is not always obvious. Excel allows you to give individual cells and cell ranges names, and then use those names in formulas and functions. Then, you can tell at just....Read More
While you are now familiar with Excel’s more commonly used functions, you still need to learn about some of its more specialized ones. In this course, you will learn about functions that are specific to text analysis. ....Read More
While formulas and functions are great at analyzing data within your workbook, they are more apt at analyzing entire workbooks rather than specific sets of data. If you need to analyze smaller sets of data within a large workbook or break down large sets of data into smaller parts, then converting your data into tables is often the best solution. Tables allow you to use Excel’s powerful organizational ca....Read More
While pure data can be analyzed by those familiar with this data and the tools that Excel provides, sometimes you need graphical assistance to help interpret it. Additionally, charts are an enormous help when people do not have time to study the data and only need a brief overview of the relevant information. In this course, you will learn how to create charts of different types, using different methods in Excel....Read More
One of the most powerful tools that you have your disposal when analyzing data in Excel is the PivotTable. While extremely useful, these interactive objects are somewhat cumbersome to execute properly and are often misused. For this reason, it is important to understand how they work and gain some fundamental understanding of their purpose before creating PivotTables of your own data. ....Read More
While the default appearance of your worksheets can be quite plain, Excel offers you access to a variety of graphical objects that you can use to enhance their visual appeal. Over the course of this topic, you will learn all about the various different types of graphical objects that you can add to your worksheets, as well as the various contextual tabs that are used to work with them. ....Read More
Your workbooks can be customized in a number of different ways. Over the course of this course, we will focus on customization through the addition of comments, hyperlinks, watermarks, and background pictures. Learning Objectives ....Read More
Microsoft Office Excel is a powerful and easy-to-use spreadsheet application. Nearly everyone who works with numbers has likely used Excel or some other spreadsheet application (such as Lotus 1-2-3) in one form or another. If you are new to Excel and spreadsheets in general, the vast array of features and controls can seem quite daunting. However, once we cover the workings of a spreadsheet and how to deal with....Read More
In this course, you will begin examining how to customize Microsoft Excel 2016 to suit your specific needs. This topic will teach you how to choose and apply various language options, as well as set some more general options. Learning Objectives ....Read More
Large workbooks have unique challenges; in particular, navigation can be an especially difficult task. To help with this problem, you can format worksheet tabs to give them individual names and appearances. In this course, you will learn all of the ways that you can format worksheet tabs. You will also learn how to manage worksheets and view worksheets and workbooks in different ways. ....Read More
It is often the case that printouts of your workbook (or parts of your workbook) will be required for one purpose or another. This is especially true for the workplace, where hard copies of data are often requested. Needless to say, knowing how to print data from your workbook is essential. In this course, we will explore how to use the printing functionality in Excel. ....Read More
Excel contains many of the text formatting tools that you might be familiar with from other Microsoft Office applications, like Word or PowerPoint. In this topic, we will learn about a variety of different font options, as well as how to use the Format Painter, the mini toolbar, and more. ....Read More
One of most basic and common tasks that you will complete using Excel is modifying the contents of your worksheets. This course covers various tools that you can use to work with the data in your worksheets in the most efficient ways possible. Learning Objectives....Read More
One of the most powerful features in Excel is the ability to perform real-time calculations on data within workbooks. Using these powerful features allows you to save time and reduce errors when trying to calculate complex and simple equations. Learning Objectives....Read More
Microsoft Excel is one of the most powerful and widely used spreadsheet applications available today. Excel’s functionality and popularity have made it an essential component on computers in countless organizations, businesses, and other institutions throughout the world. This course will introduce you to Excel 2007 ....Read More
One of the major differences between Excel 2007 and its predecessors is the new graphical user interface. The new user interface does not rely on multiple toolbars and menus; instead it offers a cleaner, more intuitive, tab-based layout. An important component of the new interface is the Quick Access Toolbar (or the QAT for short). The Quick Access Toolbar is a part of the user interface that you can use to store....Read More
In Excel 2007, there are a few different ways to view your workbook. These different views are designed to make certain tasks easier. If you are ready to print, for example, you probably don’t want to view your workbook as a normal spreadsheet. If you do, it will be hard to tell exactly where your printed pages will begin and end. ....Read More
To make the most out of your worksheets, you should understand the many ways that you can modify cells and data in Excel. This course will take you through the process of changing the size of rows and columns, adjusting cell alignment, creating custom formats, and rotating text. The practice exercise will take you step by step through the process of changing the font size and font color of multiple cells.....Read More
One possibility is that your workbooks contain sensitive and confidential data that should only be seen by authorized users. Another possibility is that your workbooks contain crucial data that must not be modified or altered in any way, intentionally or otherwise. Fortunately, Excel....Read More
Excel 2007 is a great tool for organizing and presenting your data. However, Excel 2007 can do much more than neatly arrange and total rows and columns of information. The real power of Excel lies in the number and variety of functions and formulas that you can apply to your data. ....Read More
As you know, Excel 2007 provides a host of features and functions that you can use to analyze, calculate, share, and format your data. What you may not know is that Excel 2007 also allows you to fine tune a number of its features by setting up Excel’s options. This course will walk through using your Excel 2007 to fine tune all the features and functions that you can use for your data. ....Read More
Excel’s shared workbook feature allows multiple users to edit a single workbook at the same time. Moreover, the users that are modifying the shared workbook can be at separate remote locations. This is a great way to for coworkers to overcome location or scheduling barriers that prevent them from meeting. All of the users can collaborate on the worksheet from their own desks, at the same time or at different....Read More
This course will take you through the process of uploading data to the Internet and also getting data from the Internet using your Excel workbook. It will also guide you on how to use hyperlink. Learning Objectives ....Read More
Sometimes, a worksheet can become so large and contain so much data that it becomes unwieldy. Totals and subtotals that summarize the data are lost in screen after screen of numbers. Thankfully, Excel 2007 has an excellent feature to help with this kind of problem. Excel’s....Read More
As simple as the basics may seem at times, ignoring them can cost us so much at the advanced stage. Having a good foundational knowledge on the Excel 2013 workbook can save you from that costly mistake at the advanced/expert level. Learning Objectives ....Read More
SmartArt allows you to convey information using a variety of preconfigured charts and diagrams. For example, if you need to quickly create a Venn diagram, SmartArt could do that for you easily. Learning Objectives ....Read More
There are a few ways that you can add commands to, or remove commands from, the Quick Access toolbar. Learning Objectives In this Course,....Read More
Microsoft Excel includes many styles you can apply to cells on your worksheet. Cell styles primarily adjust the background and font color, but can change the font face as well. Styles are useful when trying to make important data stand out to the viewer (such as headers and titles), and can be applied quickly. ....Read More
To help the organization and overall appearance of your worksheets, Excel includes a number of tools that can change the font face, size, and color of your text. This is especially useful when creating column/row headers, titles, and more. Learning Objectives....Read More
By default, when typing text inside a cell in Microsoft Excel, you will find that the text will continue in one long line. Sometimes, it may even overlap adjacent cells if they are blank Learning Objectives ....Read More
Sparklines are small charts displayed in a cell that represent a selected data set. These charts allow you to quickly and easily spot data trends at a glance. Learning Objectives ....Read More
How do you cope when you have so much to compile and the deadline is near? That is why you need to know how to achieve so much in time. This course will walk you through the process of using Timesaving tools on Excel 2013. Learning Objectives ....Read More
There are three primary views available in Microsoft Excel 2013: Normal, Page Break Preview, and Page Layout. Normal view is Excel’s default view. It can be accessed from the View tab or the status bar. It displays the ribbon, Quick Access toolbar, status bar, and as much of the worksheet that will fit on the screen using the current zoom level. ....Read More
It is one thing to have a data. It is another to know how to work on the data to get results. This course will guide you through the process of using Excel 2013 to work on data using rows and columns. It wil also guide you on how to use the cells effectively. Learning Obje....Read More
Excel worksheets are divided into columns, rows, and cells. You can select any of these elements using just your mouse. To select a cell, click on the cell in question. To select an entire row, click on the row header on the left-hand side of the workbook. Learning Objecti....Read More
Excel worksheets are composed of rows (horizontal, referenced by numbers) and columns (vertical, referenced by letters). When these two elements intersect, they create a cell, and each cell is given a name. Learning Objectives ....Read More
Microsoft Excel 2013 has a number of extra tools available in the form of add-ins. Add-ins are small software modules that allow you to extend the functionality of many Office applications. Many add-ins are available to be installed when Office itself is installed, but you may also need to enable add-ins manually. ....Read More
Consolidating workbooks means combining, condensing, and summarizing data from multiple sources into one destination. For example, a large company may have sales or profit data broken down into several different geographical locations and stored in different workbooks. ....Read More
Excel’s automatic outlining feature makes outlining a worksheet easy. Automatic outlining works best with numerical data organized into groups and sub groups by formulas or functions. Learning Objectives....Read More
Macros allow you to automate repetitive tasks. For example, if you find yourself always formatting your data as a table and running the Spelling tool, you could create a macro to do all of those things for you with just one click. Learning Objectives....Read More
Previous iterations of Excel required a somewhat complicated download and installation process for installing the PowerPivot add-in, but with Excel 2013 you can enable it with just a few clicks. PowerPivot is now a COM add-in, which means that it is managed using the Excel Options dialog. ....Read More
In order for Solver to work properly, the worksheet must be set up in a specific way. Most importantly, you must have a solid understanding of the problem that you are trying to solve. Learning Objectives....Read More
Named ranges are labels that you can assign to individual cells or cell ranges. This allows you to use range names anywhere you would use a cell or cell range reference. For example, you can define the cell range C1:C45 as “Employees.” Now, whenever you need to enter that cell range, you don’t have to remember the exact cell range. You just need to type the name that you used to define it. In....Read More
The advanced functions treated in this course will help you get the most out of using Excel. Learning Objectives In....Read More
Scenarios are used to simulate data results based upon specific circumstances. For example, you could use scenarios to represent different budget options or calculate profits based upon changing factors (such as employee wages). ....Read More
PivotTables are designed to make it easy to tabulate and summarize data in your worksheet. In order to create a PivotTable, you first need to select the range of data that you want to base the table on. ....Read More
Knowing how to navigate around the basic Excel tools helps to get maximum of the Microsoft Excel. In this course, you will learn how to use these tools to get the most out of excel. Learning Objectives ....Read More
Excel is capable of doing just about anything involving data calculation. It is a very capable program for managing small databases. The word “database” might seem intimidating, but what you need to understand is that in its pure form, a database is nothing more than a table of data stored in a grid-like structure. ....Read More
Office 2010 includes even more chart and diagram templates, along with a number of new visual effects. In this course, you will learn how to add and edit different kinds of SmartArt and learn about the tools that support this great feature. ....Read More
Excel is a great tool to record, store, and sort information, especially numerical facts and figures. But the real versatility of this program can be found by using formulas to calculate data. Excel can do a lot of number crunching, even on older computers. In....Read More
An important part of using any application is the ability to find, organize, and save your work in the most efficient way possible. This certainly holds true when it comes to working with Excel 2007. Learning Objectives ....Read More
Excel 2007 provides many features for enhancing and customizing your workbooks. Some spreadsheets may require special symbols or characters; others may require shapes or diagrams. It may be the case that a printed copy of the spreadsheet must be signed, and so the spreadsheet requires a signature line. In this course,....Read More
As you probably already know, Excel 2007 is a great tool for organizing and presenting your data. However, Excel 2007 can do much more than neatly arrange and total rows and columns of information. The real power of Excel lies in the number and variety of functions and formulas that you can apply to your data. ....Read More
If you take a good look at any successful organization, you would know they have the support of employee development as a core part of their culture. For these organizations, it goes beyond professional or even personal development to offering learning opportunities that create increased energy, creativity and fun. ....Read More
Safety is very important in every workplace. People will love to be in a work environment where they know that their safety comes first. Just like every decision made in an organisation needs a good planning, so does safety. ....Read More
Not every member of a staff is comfortable with retreats. A staff retreat can evoke some pretty strong emotions. Not all staff feel free to share their time hanging out with other people they hardly speak to. Dread of a week of hanging around with people you would never invite home for dinner can be a little awkward. Queasy thinking about throwing yourself backwards hoping your ‘new friends’ will....Read More
The role of a supervisor is key in an organization. A supervisor oversees, manages, coordinates, monitors and facilitates activities and workers of an organization. The supervisor’s duty goes beyond just inspection and monitoring. Most times, it includes taking care and supervising the health and well-being of employees. This means that the supervisor has a role to play in making....Read More
Every organization, whether big or small, needs funding. Funding greases the wheels of many organizations and allows them to follow their mandates and mission statements. This is where proposals come in. Proposals are the basic tools to access these funds, but these documents don’t write themselves. Proposals are persuasive documents that....Read More
It is not enough to just get that dream job or start that amazing career, what happens after is what matters. Maintaining a job or a career involves having the right skills to keep it and also to be successful at it because no one wants to be a professional failure. Hence, the need to succeed at the workplace is....Read More
For every successful, well-executed and well-managed project, there is a good planning. Planning precedes execution. Therefore, it is not enough to have a project you want to execute, knowing how to plan such project is more important. A project that has no plan will fail. Hence, a proper planning is what every project needs, no matter how small such project might seem. ....Read More
Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve its processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction. Guesswork or assumption can be detrimental to....Read More
Project management is no longer only for mega projects worth millions of naira. Small and medium projects can benefit from project management tools. These time tested tools can help you to get that project done well, done under budget, and done on time. This training is not intended for those looking to be certified as project managers but rather for those who complete projects at work from time to time and want to be successful....Read More
Positivity affects both the mental and the physical activities of a person. A positive mind thinks well and achieves tangible results. A positive work environment contributes a lot to the success and the growth of a company. It is also important for the productivity of a company. Our emotional and physical health can be improved by working in a positive work environment. We should wake up each morning wanting to go to work - not trying....Read More
Workplace politics encompasses the power and authority processes and behaviors that are at work in a particular workplace. It is how the links between people in the workplace work. There are workplace politics at play in every organization! In 1990, two American psychologists (Dr. Jack Mayer and Dr. Peter Salovey) purported that if there was a cognitive intelligence or IQ then there....Read More
There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also an accountability element, where we ask ourselves: What was the value of that training? Did we meet the objectives that were set out? Did the training bring about some kind of lasting change in behavior?....Read More
Smart leaders know that the strength of a strong team lies within the team members themselves. ?They understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. ? Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to....Read More
Studies show that 78% of salespeople engaged in social selling are outselling their peers who are not. But it’s important to note this about social selling: It’s not the same as social media marketing; it’s not the same as social media advertising; and it’s certainly not about bombarding strangers with unsolicited tweets. Rather, it’s the art of using social media to laser-target, establish rapport....Read More
Companies everywhere, no matter what their industry, can benefit from the principles of continuous improvement with Lean. Whether they adopt a very formal process or commit to something less structured, they can follow its principles and improve their bottom line by reducing wasted time and resources. This course is designed for learners who have completed the pre-requisite Lean Process Improvement course, and perhaps have....Read More
Microsoft Windows 10 is the latest major Windows release from Microsoft. There has been much anticipation for this new version of Windows which aimed to improve Windows 8 and 8.1, as well as implement several big changes to the traditional Windows interface. If you are new to Windows, the vast array of features and controls can seem quite daunting. However, once we cover the workings of its user interface and how to complete basic tasks, you will be well on your....Read More
Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your organization a competitive edge. This is buttressed by the outcome of a survey by Deloitte which showed that 79% of organizations with high-performing supply chains achieve revenue growth superior to the average within their industries. And conversely, just 8% of organizations with less capable supply chains report above-average....Read More
This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing....Read More
This course is designed for business owners and entrepreneurs who are ready to create a business plan. All the essential steps are covered, including drafting the original document; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. Students will come away from the course energized and prepared to write their business plan. Course Objectives....Read More
Do you want to go into blogging? Are you already a blogger but wants to improve the quality of your content and drive more traffic? Do you want to become a content writer? If your answer to any of these questions is “yes”, then this course is for you. You’ll master how to create interesting content and apply engaging techniques that draw users to web pages.....Read More
Without an effective purchase and procurement practice in an organization, events like the following are real possibilities: ....Read More
Intrapreneurship has been described as a great way to make beneficial changes to your organization. People can choose to continue with the status quo, quit, or they can work to make a difference in the lives of themselves and others within the company. Who wants to feel empowered and recognized for their innovative and creative ideas? Who....Read More
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.....Read More
Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This course will provide you with just what it takes to have the right people ready. It will help you create a program to measure the talents of your people and how to help them grow in preparation for the future. It will also help....Read More
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become....Read More
The field of public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed. In this comprehensive course, you will learn how to determine the type of information required, to approach PR strategically, create compelling releases, and manage your media relations. ....Read More
If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities and actually prevent you from getting where you need to be. Part of getting everyone on board is creating a strategic plan complete with the organization’s values, vision, and mission. Then, there’s the challenge of bringing these principles to life in a meaningful way that people....Read More
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. ....Read More
Have you ever known someone who is not only smart, but is also likable and easy to get along with? This ability to connect personally and emotionally with others is a sign of high emotional intelligence. Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your....Read More
For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our organization’s financial health, whether we realize it or not. If you don’t have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding....Read More
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills. Course Objective After you complete this course, you will be able to: Understand the role of goal setting in performance management.....Read More
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This course will help participants learn how to influence and persuade in a variety of areas.....Read More
Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their....Read More
Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices. ....Read More
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs....Read More
This course will introduce the different facets of CRM and identify who the customers really are. It will also analyze the key components of CRM and explore how it can be integrated within an organization. As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze....Read More
Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect our business’ bottom line. The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level.....Read More
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive course includes everything a workplace leader needs to get started. Course Objectives After you complete this course, you will be able to: Describe....Read More
In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability....Read More
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This course will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule. ....Read More
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. ....Read More
In response to the uncertainties presented by Coronavirus, many organizations have asked their employees to work from home. Hence virtual workers and virtual teams have suddenly become an essential part of today’s workforce. This change has left many employees — and their managers — working out of the office and separated from each other for the first time. And without proper understanding of management of....Read More
We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training.....Read More
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team. We all....Read More
Today’s fast-paced marketplace demands that businesses think fast. Crowdsourcing can help all types of businesses keep on top of trends and stay competitive. This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business’ growth. Course Objectives After....Read More
It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion. ....Read More
Your brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that your brand has a definitive, consistent, and responsive presence. Whether you’re looking to build a brand from scratch, or strengthen an existing brand, this course will help you build a brand using....Read More
What is your particular area of core knowledge? Consulting business is all about taking that knowledge and skills you have gained and turning them into a resource that someone would be willing to pay money for. For instance, you could use skills that you've used in the work world to provide expert advice and other forms of expertise to businesses small and large. And our....Read More
Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool. Course Objective ....Read More
In 2012 alone, the US Equal Employment Opportunity Commission ordered that $365,400,000 (that’s 365.4 million dollars!) be paid out for discrimination and harassment charges. No wonder companies are working to be more proactive in preventing harassment. But how do you prevent harassment from occurring? What sorts of policies should....Read More
As the global Internet population continues to grow, electronic commerce is growing as well. By the end of 2015, e-commerce is expected to generate over $400 billion annually. This huge market encompasses traditional e-commerce, as well as m-commerce (which is growing faster than any other sector) and location-based e-commerce. This course will teach entrepreneurs how to develop, market, and manage an e-commerce business,....Read More
Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a usual part of our job, and to get the job done well, within our budget, and on time. This course is intended for those who understand....Read More
As the Internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. As research expert Gary Price puts it, “The haystack is growing and finding the needles takes more time and requires greater skill.” Thiscourse will teach you how to conduct accurate Internet....Read More
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there. This course....Read More
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating. This course will explore....Read More
Your organization can gain a significant, competitive advantage by integrating modern technology into their operations. Scheduling meetings with clients, knowledge-sharing between personnel, and accessing important information becomes immediately easier by deciding to use technology to your advantage. There is an endless list of professional activities that can be improved by using technology to your advantage. In this....Read More
Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence? If not, is it something that you would like to develop? This course will help you do just that by building your credibility, improving your personal appearance, honing your networking skills, and enhancing your ability to communicate effectively. You will also receive an introduction to core leadership skills. Course....Read More
The ideas behind encouraging sustainability and social responsibility in business seem noble, as organizations commit to creating optimal circumstances for people to live and work. The reality is that every company, whether it is a micro-business or a large multinational corporation, can take steps to create sustainable, socially responsible environments that contribute to positive workplaces, communities, and futures. Course....Read More
Opportunities to take a regional business into the global market make it possible to strategically, smartly, and profitably accomplish more than you can by staying local. To prepare, you need to set your business up for success by being open to learning, to applying new ideas, and to continually reviewing how you can create success in the global market. Topics such as trade financing, regulatory considerations, international....Read More
Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would you like to create an environment where those rare extraordinary moments become the norm? Then you may just be ready to learn the value of Appreciative Inquiry, also known as AI. AI is a method for implementing change that is rooted in being positive, sharing stories of things that work well, and leveraging....Read More
Online businesses are the present as well as the wave of the future. More and more consumers are turning to the Internet to purchase products and services. If you have an idea for a business, there’s never been a better time to put it online. Whether you want to set it up as a part-time venture or create it as the next multi-million-naira enterprise, this course will give you everything....Read More
Excel 2013 Advanced Essentials - Analyzing Data ....Read More
PowerPoint 2013 Advanced Essentials - Advanced Presentation Techniques ....Read More
PowerPoint 2013 - The Basics In this course, you will learn how to: Get started with Microsoft PowerPoint Sign into your Microsoft account Create, open, and save presentations Course Content....Read More
Excel 2013 - Advanced Essentials - Using Advanced Functions In this course, you will learn how to: Use the PMT function Use the FV function Use the VLOOKUP and HLOOKUP functions ....Read More
Excel 2013 Advanced Essentials - Advanced Formula Tasks In this course, you will learn how to: Use relative and absolute cell references Use multiple cell references Use 3D references ....Read More
Excel 2013 - Analyzing Data In this course, you will learn how to: Enable and use the Analysis ToolPak Use Goal Seek Use data tables Course Content Details: Analyzing Data Enabling the Analysis ToolPak Using Data Analysis Tools Using Goal....Read More
Windows 8 Foundation - Getting Started In this course, you will learn how to: Describe the Basics of Windows 8 Interact with the Computer Using a Mouse and Keyboard Interact with the Computer Using Touch Gestures....Read More
Visio 2013 - Working with Shapes In this course, you will learn how to: Select shapes Move shapes Rotate shapes Resize shapes Duplicate shapes ....Read More
Visio 2013 - The Basics In this course, you will learn how to: Open Visio 2013 Sign into your Microsoft account Create a new drawing Save a drawing....Read More
Visio 2010 Foundation - Starting Out In this course, you will learn how to: Describe Microsoft Office Visio 2010 Work with Visio Files Create a Diagram Use the Shapes Pane ....Read More
Visio 2010 Foundation - Doing More with Diagrams In this course, you will learn how to: Format Text Work With Text Blocks Add Freeform Shapes ....Read More
Visio 2010 Foundation - Creating Diagrams In this course, you will learn how to: Choose a Starting Point for Your Diagrams Use Visio's Editing Tools Edit Shapes Format Shapes....Read More
SharePoint Server 2010 - Getting Started In this course we will learn about: SharePoint Server 2010 Navigating through SharePoint Terms used with SharePoint Server Your SharePoint profile ....Read More
SharePoint Designer 2013 - The Basics In this course, we will learn how to: Download and install Microsoft SharePoint Designer 2013 Open Microsoft SharePoint Designer Open a site using Microsoft SharePoint Designer Use the Navigation Pane Browse site....Read More
SharePoint Designer 2010 Foundation - Understanding and Customizing the SharePoint Designer Interface In this course, we will learn about: The Basic Parts of the Interface The Quick Access Toolbar Tabs and Groups Customizing the Ribbon ....Read More
SharePoint Designer 2010 Foundation - Starting Out In this course, you will learn how to: Get started with Microsoft SharePoint Designer 2010 Work with site objects Customize your workspace Get help in SharePoint Designer 2010 ....Read More
SharePoint Designer 2010 Foundation - Doing More with Pages. In this course, you will learn how to: Work with tables Edit and format tables Add images to your page Do more with photos Add other elements to your page ....Read More
Publisher 2013 - Your First Publication In this course, we will learn how to: Create a text box Type, delete, and select text Use Undo and Redo Use cut, copy, and paste Use drag and drop ....Read More
Publisher 2013 - The Basics. In this course, you will learn how to: Get started with Publisher 2013 Sign into your Microsoft account Create a new publication Use the scratch area Save and open a publication....Read More
Word 2013 - Your First Document In this....Read More
Word 2013 - Getting Started In this course, we will learn how to: Get started with Microsoft Word Sign into your Microsoft account Create, save, and open documents ....Read More
Word 2010 Foundation - Starting Out In....Read More
Outlook 2010 Foundation - Starting Out In this course we will learn how to: Get Started with Outlook 2010 Receive E-Mail Work with E-Mail Messages Print E-Mail Messages Get Help in Outlook ....Read More
Outlook 2013 - The Basics In this course, we will learn how to: Get started with Outlook 2013 Use the notification icon and Windows 8 notifications Use the Folder Pane Use Peeks ....Read More
Project 2013 - Creating Reports In this course, we will learn how to: Create a built-in report Create a dashboard Create a report from scratch Create a visual report ....Read More
Project 2013 - Working with Data. In this....Read More
Project 2013 - Working with Deadlines and Constraints In this course, we will learn how to: Use the Task Information dialog Change the task calendar Use lag and lead time Create milestones Set deadlines Create constraints ....Read More
Project 2013 - Managing Tasks In this course, we will learn how to: Create recurring tasks Import tasks from Microsoft Outlook Inactivate tasks Update task completion Update a project as a whole ....Read More
Project 2013 - Creating a Timeline In this course, we will learn how to: Show and hide the timeline Customize timeline tasks Change the font for individual timeline items Modify global text styles for the timeline Copy....Read More
Project 2013 - Managing Resources In this course, we will learn how to: Enter resources Use the Resource Information dialog Assign resources to tasks Remove and replace resource assignments ....Read More
Project 2013 - Scheduling Work In this course, we will learn how to: Organize tasks into phases Link and unlink tasks Move, reschedule, split, and delete tasks ....Read More
Project 2013 - Setting Up a Project In this course, we will learn how to: Enter project information Set working time Choose automatic or manual scheduling Enter tasks into a project ....Read More
Project 2013 - The Basics In this course, we will learn how to: Open Microsoft Project Use the Welcome Project Create, save, and open projects Sign into your Microsoft account ....Read More
Project 2010 Intermediate - Working with Tasks ....Read More
Project 2010 Intermediate - Project Monitoring Tools. In this course, we will learn: Setting a Project Baseline Setting an Interim Plan On the Critical Path Creating Progress Lines Tracking Progress ....Read More
Project 2010 Foundation - Getting Started In this course, we will learn: Starting Out Meeting Project Managing Project Files Creating a Project Creating Tasks Getting Help in Project ....Read More
Project 2010 Foundation - Creating a Basic Project In this course, we will learn: Creating a Project Working with Tasks Adding Advanced Task Information Creating Milestones, Constraints, and Deadlines Working with Tasks, Part One Working with Tasks, Part Two ....Read More
Project 2010 Advanced - Working with Multiple Projects In this course, we will learn: Versions of Microsoft Project Working with Resource Pools Working with Multiple Projects, Part One Working with Multiple Projects, Part Two ....Read More
Access 2013 - Working with Tables and Records In this Course, we will learn how to: Create a table Use table views Add, edit, search, browse, delete, and print records in a database ....Read More
Access 2013 - Your First Database In this Course, we will learn how to: Manage security warnings Work with data relationships Search for objects Open various database objects Change the object view Manage objects ....Read More
Access 2013 - The Basics In this Course, we will learn how to: Get started with Access 2013 Sign into a Microsoft account Create, save, and open a database Define common database terms ....Read More
Access 2010 Foundation - Getting Started In this course, we will learn: Starting Out Interface Basics Database Security Getting Help ....Read More
Access 2010 Foundation - Doing More with your Database In this course, we will learn: Creating and Using Forms Creating and Using Queries Creating and Using Reports Sorting and Filtering Data Viewing Data Printing a Database Object....Read More
Access 2010 Foundation - Creating a Database In this course, we will learn: First Steps About Records Creating a Table Formatting Text ....Read More
The human body is a fragile system, and we put many demands on it every day. Activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours every day, and moving heavy products around the shop can all take a toll on our bodies. In this course, you will learn how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind. Course....Read More
Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, we’ve all been somewhere where the class clown is able to lighten the mood and help people have fun. The good news is that humor can help you make your training sessions just as engaging as those fun social occasions. Even better, you don’t need to be....Read More
Time is money, the saying goes, and lots of it gets lost in disorganization and distractions. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization and make many employees flit from one task to another, trying to get everything done. A study shows that, for the average employee, office distractions eat up 2.1 hours per day which adds up to over 12 wasted weeks per....Read More
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life! Course Object....Read More
Most people who call themselves trainers today probably didn’t start out to be trainers. They often work in a field where they develop extensive knowledge and then are asked to share what they know. Many trainers have some experience with teaching, writing, or leadership, although they come from nearly every field. As such, people who work as trainers are often....Read More
No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting....Read More
Putting a group of people together to work is one thing. Helping them develop into a cohesive, synergistic unit - a team - is quite another. And in today’s workplace, teams rather than individuals are doing more work. Hence, whether the focus is on service, quality, cost, value, or other similar goals, teams are the critical units that support most organizations. Success....Read More
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes....Read More
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This course explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day. ....Read More
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence. &n....Read More
Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this course is flexible....Read More
In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report, or proposal, how do you find information that you can count on? This course will teach you how to research any topic using a number of different tools. We will start with basic techniques, such....Read More
Presentation and public speaking strategies are used to promote effective and professional communication between a presenter and their audience. There are techniques that can be learned to create interesting, organized, and engaging presentations. A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your c....Read More
The unsatisfactory sales results your team is having today had their seeds sown in the past, when they failed to effectively prospect for leads. When sales people get to that point where sales targets are not met and there’s no hope of any major sale soon, then their problem has, as their origin, a failure from weeks or months earlier – a failure in prospecting. Prospecting is where everything starts. It....Read More
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time. This course is not intended to take you from a supervisory or administrative position to that of a project manager. However, this course will familiarize you with the most common....Read More
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time. This course is not intended to take you from a supervisory or administrative position to that of a project manager. However, these topics will familiarize you with the most common terms and....Read More
In just about any industry or any role, we are almost constantly involved in solving problems. It is the primary reason people are employed – to solve problems as individuals and in groups. Some problems are simple and the solution is readily apparent, while other problems are more complex requiring multiple potential solutions to be weighed before making a decision. However, problem solving skill does not always come naturally....Read More
Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’” This course is an exploration about the type of impact we want to have in life and work. You will consider and define the influence that....Read More
This course has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization. Speaking under pressure,....Read More
A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they need. This course will show you how to create a winning proposal and how to turn....Read More
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales. Course Objectives After you complete this course, you'll....Read More
An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. A thoughtful new employee orientation program, coupled....Read More
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world. Once you have a grasp on NLP's basic principles, you might be interested in learning about some tools that can help you do more with NLP. This workshop will give you some....Read More
Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their....Read More
Whether you're at a networking group meeting, checking out your Twitter feed, or grabbing lunch at your favorite restaurant, networking skills can be of immense benefit to you and those around you. Networking expert, Dr. Ivan Misner, estimates that people who spend at least 20 hours a week networking get 70% of their business through referrals. But as much as networking is very....Read More
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well. Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this course will provide you with a basic comfort level....Read More
It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This course will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions. Course Objectives After....Read More
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best,....Read More
The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In this course, you will explore how to prepare for an interview and become familiar with the types of questions to expect, as well as the questions you should think about asking. You will learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up on interview sessions. ....Read More
Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. This course is designed for people who have some familiarity with social media already. Participants will learn to develop a social media marketing plan as a part of their overall marketing strategy, determine who should be on their team, and choose how they will measure what is taking place. ....Read More
Marketing is about getting your business known and building your position within the marketplace. Hence a strong marketing presence is an important part of any business' success. However, small businesses don`t always have a big budget for marketing, so they have to do things a little differently than big business in order to grow their presence, increase results, and meet business goals. ....Read More
PowerPoint 2013 - Customizing the Interface In this course, you will learn how to: Change ribbon display options Customize the Quick Access toolbar Hide and show ribbon tabs Create custom....Read More
PowerPoint 2013 - Advanced Slide Tasks In this course, you will learn how to: Create basic and custom animations Use the Animation Painter Add transitions to slides Customize transitions Course Content Details: Advanced Slide Tasks Creating a Basic An....Read More
PowerPoint 2013 - Inserting Art and Objects, Part Two In this course, you will learn how to: Create a photo album Insert pictures, videos, screenshots, and audio into a presentation Course Content Details: Inserting Art and Objects, Part Two Creating Photo Albums Inserting Pictures....Read More
PowerPoint 2013 - Inserting Art and Objects, Part One In this course, you will learn how to: Insert tables Insert charts Insert SmartArt Insert equations Draw shapes Insert text boxes Course Content Details: Inserting Tables....Read More
PowerPoint 2013 - Formatting the Presentation In this course, you will learn how to: Choose a theme and variant for a presentation Change the size of slides Format the slide background Add headers and footers to slides Course Content Details: Formatting the Presentation....Read More
PowerPoint 2013 - Working with Text In this course, you will learn how to: Use Find and Replace Create bulleted and numbered lists Change the vertical and horizontal alignment of text Format text....Read More
PowerPoint 2013 - Formatting Text In this course, you will learn how to: Change the font face, size, and color Change character spacing Apply text effects Use the Font dialog Use the Format Painter Clear formatting from text ....Read More
PowerPoint 2013 - Creating Slides In this course, you will learn how to: Create, duplicate, select, move, and delete slides Change a slide’s layout Reset a slide Create and manage section....Read More
PowerPoint 2013 - Your First Presentation In this course, you will learn how to: Add content and notes to a slide Select text and objects on a slide Use cut, copy, and paste Use Undo and Redo Check the spelling of a presentation Course....Read More
PowerPoint 2010 Intermediate - Working With Pictures In this course, you will learn how to: Insert Pictures Edit Pictures Do More with Pictures Format Pictures Course Content Details: ....Read More
PowerPoint 2010 Intermediate - Adding Diagrams, Charts and Tables In this course, we will learn how to: Insert Tables Edit Tables Format Tables Insert Charts Insert SmartArt Format SmartArt ....Read More
PowerPoint 2010 Intermediate - Adding Art to Your Presentation....Read More
PowerPoint 2010 Foundation - Understanding and Customizing the PowerPoint Interface In this course, you will learn how to: The Basic Interface Elements The Quick Access Toolbar Tabs and Groups Customizing the Ribbon Course Content Details: Understanding and....Read More
PowerPoint 2010 Intermediate - Adding the Finishing Touches In this course, you will learn how to: Use Research Tools Use Themes and Backgrounds Create Slide Transitions Create Basic Animations Create Advanced Animations Course Content Details: ....Read More
PowerPoint 2010 Foundation - Creating Presentations In this course, you will learn how to: Use Templates Work with Text Boxes Use Basic Editing Tools Format Text ....Read More
PowerPoint 2010 Foundation - Starting Out In this course, you will learn how to: Describe What PowerPoint 2010 is About Create a Presentation Work With Your Presentation Edit Your Presentation Arrange Slides Get Help in PowerPoint ....Read More
PowerPoint 2010 Advanced - Setting Up Slide Masters In this course, you will learn how to: Create a Slide Master Use Placeholders Use Slide Masters Use Handout Masters Use Notes Masters Course Content Details: Section....Read More
PowerPoint 2010 Advanced - Creating Advanced Types of Shows In this course, you will learn how to: Set up Your Show Present Your Show Create a Custom Show Use Advanced Presentation Techniques ....Read More
PowerPoint 2010 Advanced - Adding Multimedia to a Presentation In this course, you will learn how to: Insert video files Edit video files Insert audio files Edit audio files Course Content Details: Section 1: Inserting....Read More
Marketing and sales are evolving from being product-focused to more customer-focused. This shift reflects a commitment to building a relationship with your audience. With the relationship comes credibility. With credibility comes trust. And with trust, when the time is right, the customer will buy. That’s why, today, even though great marketing costs money; organizations can still meet their marketing and sales objectives....Read More
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism....Read More
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This course will give you the tools to manage difficult conversations and get the best results possible out of them. ....Read More
Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In order to truly achieve the results that you want to achieve, you must master the art of bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world. Neuro linguistic programming can give you the tools to do just that. ....Read More
When you make the wrong decision in a hiring process, you will have to deal with the havoc that the "wrong" employee can create: the business you may lose when that individual interacts with customers, the cost you incur when you have to repeat procedures that were handled ineptly and the pressures on other employees who must do more to cover for a struggling colleague. And the cost of a bad hire doesn't end there if you consider the expense and hassle that you face....Read More
If you do not set personal goals, it’s like setting out on a major journey with no real idea of your destination. One of the implications is that you feel as if you are adrift, working hard but don’t seem to get anywhere worthwhile. Setting goals is like designing your own future. It’s a powerful process for thinking about your ideal future, and for motivating yourself to turn your vision of this future into....Read More
While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether you are already in the midst of a job search or just thinking about it, this course will help you to determine what your skill set is made up of, the kind of work that is important and realistic to include in your search, and how to get started. ....Read More
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue.....Read More
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. There has been a growing realization that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build....Read More
When you run your own business, you can work on your own schedule and make money doing something that you’re passionate about. Millions of people around the world are living that dream and running their own business. Hence if you're working for an organization but would like to start and run your own business, this course is for you. It will teach you the basics of entrepreneurship. You’ll....Read More
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to....Read More
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This course will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace. Course Objectives ....Read More
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention. In order for training to be valuable, the person that designs and plans the training must have an excellent understanding of what the training objectives are.....Read More
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the hardest skills for a manager....Read More
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Course Objectives After you complete this course, you'll be able to: Identify ways to establish links....Read More
Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. ....Read More
Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity,....Read More
Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course includes all aspects of designing or upgrading a program, from concept....Read More
Many companies advertise with pay per click ads. This course focuses on the largest machine available: Google AdWords. In this course, participants will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. Course Objectives After you complete this....Read More
The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview. In order to make the most of this course, participants need to have recently completed the Getting Your Job....Read More
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this course is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups. ....Read More
We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside....Read More
Although it does take plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability, effective delegating, and a lot of work. This course will walk you through the process of event management, from the beginning stages of planning, to the final touches (like decorations, food, and music). While this course is specifically for corporate event planning, the....Read More
Your workforce won't be successful if they don't know how success is defined. The performance management process can help you define expectations, set goals, manage behavior, and get the results that you want from your business. Setting goals and objectives to aim for will give both managers and employees a focus, and is one of the key aspects to meeting overall company objectives. Managers and supervisors must also learn how to give....Read More
Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course will introduce....Read More
Have you ever wondered why it seems so difficult to talk with some people, yet so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this course is to help you understand the impact your communication skills have on other....Read More
Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes....Read More
Effective customer service is an essential ingredient for good communication with current and prospective customers. Standards of communication then translate into whether customers are happy with a company and its product or services. Since customers are more likely to do business with people they like, good customer service has a bearing on a company's bottom line. This course will help call center agents learn to make....Read More
Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This course will teach you the basics about creating and maintaining a succession plan. Course Objectives After....Read More
If you’ve ever had an awkward moment where: You aren’t sure which fork to use, You don’t know which side plate is yours, You’ve ever had to make small talk with a Very Important Person and been lost for words… Then you know just how agonizing such....Read More
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier.....Read More
Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-work....Read More
A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. Today you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want. Course....Read More
To win at selling, sales professionals must help customers to win too, by making a connection and fostering a conversation that uncovers their needs and then proposing solutions that best fit them. In fact, sales professionals should stop 'selling' and start building relationships. If not, it's almost impossible for potential clients to relate to the sales professional from a position of trust. And if trust isn't....Read More
Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members....Read More
Your brand is the vehicle that propels your product or service into your customers’ lives, and into their hearts. A good brand is much more than an attractive image combined with some witty type. Your brand must reflect the heart and soul of your product, and offer a promise that you can live up to. This course will get you started on the road to creating a perfect....Read More
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Course Objecti....Read More
This course is an ideal start for business owners and people new to marketing to learn the basics of Internet marketing. We’ve included information on how to market online, and even more importantly, how to determine what results you are getting. Then, you can figure out whether you are reaching your target market, where your qualified prospects are, and how they are engaged as a result of your efforts. This course includes sessions on search engine optimization,....Read More
Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future. The business environment is a complex place to be. Whether you wish to work as a consultant or freelancer, establish a....Read More
Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth. ....Read More
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.....Read More
This is a course for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports. It's recommended that you complete our Business....Read More
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning if the facilitator is able to involve their emotions as well as their minds. You will see the involvement, and you will feel the energy. To reach this stage as an adult educator isn’t always easy,....Read More
Many managers and supervisors flinch when they hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if they're going to succeed in their role where their decisions have significant impact on their organization's finances. Every organization and its various departments depend on the ordered measurement, recording and communication....Read More
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their....Read More