Global
Technical professionals build, deliver, and support technology solutions. Hence, they possess technical, analytical, and logical skills required for solving finite problems.
These skills are critical. However, in today’s workplace, they are inadequate. Technical professionals need effective communication skills to accompany their technical prowess.
The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as (if not more than) the technical professionals’ ability to perform the technical aspects of their job.
And, due to the specificity of their education, many technical professionals do not have these abilities, which communication skills encompass. And this deprives them of the interpersonal vehicle needed for performance enhancement.
As a result, technical professionals have typical shortcomings. Some of them are as follows:
These subtle shortcomings can have damaging effects on business results. And we have designed this course to curb them.
It will equip technical professionals with communication skills that will complement their technical skills and position them for optimum productivity in today's workplace.
After the fundamentals, participants will be taken through communication filters before exploring personality types where they can administer a self-scorable assessment using Myers-Brigg Type Indicator®. With these as the launch pad, participants will go on to learn rapport building, communicating with critical stakeholders in the workplace, writing business documents, electronic communication, and the concepts of conflict and how to avoid the unnecessary.
Course Objectives
After completing this course, participants will be able to:
Course Outline
Session 1: Course Overview
Session 2: Characteristics of Technical Professionals
Session 3: Communication Basics
Session 4: Communication Filters
Session 5: Personality Types
Session 6: Building Rapport
Session 7: Who Are You Talking To?
Session 8: Writing Business Documents
Session 9: Electronic Communication
Session 10: Avoiding Unnecessary Conflict
Session 11: Personal Action Plan
Training Information
Delivery: E-learning (interactive, self-paced & convenient, and affordable)
How It Works: Using the unique login information we will send, simply access our learning portal with your browser and start learning.
Our training is self-paced and so you’ll take it at your convenience – any time of the day that suits your schedule and as frequently as you like until you finish the course.
Anywhere you stop temporarily is automatically saved so when you resume you continue from there by default.
Duration: Because it's self-paced, participants finish at different times. However, on the average, busy participants finish in 1 week.
Reports: We send periodic reports to your organization until all employees complete their training. For each participant, the reports show progress, performance score, total time spent learning, and the last time course was accessed.
Certificate: Each participant receives a certificate of training if course is successfully completed.
Access period: 30 days (can be extended).
Access device: Computer, Smartphone, or Tablet.
Comes with: Course transcripts for reference, and 100% money-back guarantee.
Learning Management & Support: We will be in touch with all participants to encourage and support them until they finish. Our clients' employees always achieve high completion rate.
Learning Outcome: The learning outcome compares favorably with that of conventional training. This is because of increased level of participation through interactivity and self-paced ownership of the learning.
Participants will have the ability to stop and reflect whenever they want, or return to previously-delivered content, and thus ensure a deeper understanding before continuing. They will have the time to digest and integrate information being presented into their existing understanding and context. This is how they make sense of it leading to higher levels of cognitive engagement and higher levels of retention.
For the best learning outcome, we recommend that training be taken in chunks of minutes consistently rather than taking it in a long stretch trying to finish quickly.
How to enroll
Option 1 (ideal for employee training)
To enroll your staff, please send the following to staffelearning@learnsmart.com.ng:
Once we receive the above information, we will send you an invoice for payment to be made. After payment, we will brand a learning portal for your organization, enroll your staff, and send emails with their unique login information and how to start training.
Option 2
Click on the "Enroll For This Course" button, checkout and make payment with your ATM card. You will receive your unique login information by email and start training.
Option 3
Pay or transfer course fee into any of our bank accounts listed below and notify us through enroll@learnsmart.com.ng. We will register you and instantly email your unique login information for you to start training.
Our Bank Account Information:
Account Name: Paradigm Learning Services
Zenith Bank: Account No: 1013876190
GTBank: Account No: 0159084910
Access Bank: Account No: 0047876850
Technical professionals build, deliver, and support technology solutions. Hence, they possess technical, analytical, and logical skills required for solving finite problems.
These skills are critical. However, in today’s workplace, they are inadequate. Technical professionals need effective communication skills to accompany their technical prowess.
The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as (if not more than) the technical professionals’ ability to perform the technical aspects of their job.
And, due to the specificity of their education, many technical professionals do not have these abilities, which communication skills encompass. And this deprives them of the interpersonal vehicle needed for performance enhancement.
As a result, technical professionals have typical shortcomings. Some of them are as follows:
These subtle shortcomings can have damaging effects on business results. And we have designed this course to curb them.
It will equip technical professionals with communication skills that will complement their technical skills and position them for optimum productivity in today's workplace.
After the fundamentals, participants will be taken through communication filters before exploring personality types where they can administer a self-scorable assessment using Myers-Brigg Type Indicator®. With these as the launch pad, participants will go on to learn rapport building, communicating with critical stakeholders in the workplace, writing business documents, electronic communication, and the concepts of conflict and how to avoid the unnecessary.
Course Objectives
After completing this course, participants will be able to:
Course Outline
Session 1: Course Overview
Session 2: Characteristics of Technical Professionals
Session 3: Communication Basics
Session 4: Communication Filters
Session 5: Personality Types
Session 6: Building Rapport
Session 7: Who Are You Talking To?
Session 8: Writing Business Documents
Session 9: Electronic Communication
Session 10: Avoiding Unnecessary Conflict
Session 11: Personal Action Plan
Training Information
Delivery: E-learning (interactive, self-paced & convenient, and affordable)
How It Works: Using the unique login information we will send, simply access our learning portal with your browser and start learning.
Our training is self-paced and so you’ll take it at your convenience – any time of the day that suits your schedule and as frequently as you like until you finish the course.
Anywhere you stop temporarily is automatically saved so when you resume you continue from there by default.
Duration: Because it's self-paced, participants finish at different times. However, on the average, busy participants finish in 1 week.
Reports: We send periodic reports to your organization until all employees complete their training. For each participant, the reports show progress, performance score, total time spent learning, and the last time course was accessed.
Certificate: Each participant receives a certificate of training if course is successfully completed.
Access period: 30 days (can be extended).
Access device: Computer, Smartphone, or Tablet.
Comes with: Course transcripts for reference, and 100% money-back guarantee.
Learning Management & Support: We will be in touch with all participants to encourage and support them until they finish. Our clients' employees always achieve high completion rate.
Learning Outcome: The learning outcome compares favorably with that of conventional training. This is because of increased level of participation through interactivity and self-paced ownership of the learning.
Participants will have the ability to stop and reflect whenever they want, or return to previously-delivered content, and thus ensure a deeper understanding before continuing. They will have the time to digest and integrate information being presented into their existing understanding and context. This is how they make sense of it leading to higher levels of cognitive engagement and higher levels of retention.
For the best learning outcome, we recommend that training be taken in chunks of minutes consistently rather than taking it in a long stretch trying to finish quickly.
How to enroll
Option 1 (ideal for employee training)
To enroll your staff, please send the following to staffelearning@learnsmart.com.ng:
Once we receive the above information, we will send you an invoice for payment to be made. After payment, we will brand a learning portal for your organization, enroll your staff, and send emails with their unique login information and how to start training.
Option 2
Click on the "Enroll For This Course" button, checkout and make payment with your ATM card. You will receive your unique login information by email and start training.
Option 3
Pay or transfer course fee into any of our bank accounts listed below and notify us through enroll@learnsmart.com.ng. We will register you and instantly email your unique login information for you to start training.
Our Bank Account Information:
Account Name: Paradigm Learning Services
Zenith Bank: Account No: 1013876190
GTBank: Account No: 0159084910
Access Bank: Account No: 0047876850